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Do you have a problem with your water tap? Or another question? We are happy to help you further. Below are the frequently asked questions.

Changing C02

Changing Bag-in-Box

Waterstop

No or little effervescence

No or little syrup

KRNWTR+ water tap outage

Installation conditions KRNWTR+ water point

In order to install a Zereau Drinks | KRNWTR+ tap point, a number of conditions must be met. You will find these conditions for each model of water tap point described below. The situation must be reasonably ready for installation. If the conditions listed below are not met, the installation may not be able to be completed and charges will apply for the next visit. Water tap installation takes +/- 2 hours. Syrup bar installation takes 3-4 hours.

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We advise you to have your technical service or plumber check/adjust the conditions below at your location. If you have any questions regarding the placement conditions, please call 020 - 808 8400 or email info@zereaudrinks.com.

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An available and working cold water supply (washing machine tap 3/4") within 1 meter of the installation point and equipped with EA backflow protection. The water pressure should be minimum 1 bar and maximum 3.5 bar (so preferably no Y-splitters/splitter on the tap). If there is a splitter on the faucet, then a maximum of 1.
An available and working 230V power outlet, grounded, within 1 meter of the placement point.
If the tap is not placed on the first floor, this must be indicated in advance.
There should be enough space to place the tapping point both on and under the worktop. This means that there must also be enough space under the worktop where the tapping point is placed for the cooler / filter and possibly carbon dioxide, assuming a (kitchen) cabinet. The water cooler should have enough room for ventilation, therefore keep at least 10cm free all around. In addition, the water cooler should not be placed in an enclosed space (without ventilation). Also consider sufficient space for the carbon dioxide cylinder and water filter. Specification sheets with dimensions are available on request for each type of water cooler.
For worktops made of unusual materials or hard stone, you should indicate this in advance. In consultation, you must then provide the drill holes yourself.
Permission to drill into the worktop if necessary, as the tap point must be connected to connections under the worktop (such as supply, drain, electrical, filter and/or carbonation cylinder). The tap point may be placed up to 3 meters away from the water cooler.
The models come standard with a drip tray, which must be emptied manually. If the option of drainage is desired, this must be made clear with your order and a siphon must be available within 1 uninterrupted meter of installation point. The siphon must be placed at least 20 cm lower than the drip tray.
When installing a tap point for sparkling water, a filled carbon dioxide cylinder should be present and available. This can be ordered through our website or your catering wholesaler.
During installation, someone should be present to whom explanations about the installation can be given. This person should inform the users of the water tap of the proper forms of use.
After installation we advise you not to store any other equipment or valuables near the cooler due to possible water damage. If you do, it is at your own risk.

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How can we help you ?

KRNWTR+ water tap outage

Installation conditions KRNWTR+ water point

Ordering

KRNWTR+ water filter

Service & maintenance

How can we help you ?

KRNWTR+ water tap outage

Installation conditions KRNWTR+ water point

Ordering

KRNWTR+ water filter

Service & maintenance

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